Contact
A live desk isawake right now.
Jetsea Global doesn't have office hours — our sourcing desk covers the whole clock. However you reach us, a human picks up the case, and the 4-hour first-quote timer starts immediately.
- Phone
- +886 19518735323
- jetseaoperations@gmail.com
- First quote
- 4 hrs
- Coverage
- 24/7
HKG · Hong Kong
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Desk live
Around the clock
The 24/7 urgent desk
For line-down, vessel-critical, or any deadline measured in hours: email the urgent desk. It reaches the team currently on shift — not an auto-reply, not a ticket queue. State the part number, quantity, and deadline; we take it from there.
Four commitments
Our response promise
Response promise
Clock starts on first contact
- 15 minutesFirst human contact:within 15 minutes on urgent cases
- 4 hoursFirst quote:within 4 hours, any hour, any day
- On a clockStatus updates:on an agreed clock — you will never have to chase us for news
- 1 business dayStandard RFQs:full response within one business day, usually much sooner
Our office
Find us in Hong Kong
HKG
JET SEA & AIR TRADING CO.
Unit A2 3/Floor., Cheong Wah Factory Building.,39-41 Sheung Heung Road, Tok Wa Wan.,Kowloon Hong Kong.
The 4-hour clock
Send an RFQ
The fastest quotes start with complete information. Our form asks for exactly what the desk needs to move. Attach spreadsheets or BOM files directly — our desks work from your format, not a portal template.
Selling excess inventory?
Use the same form, select “Excess offer” in the message field, and attach your stock list with quantities, date codes, and packaging condition. Our excess-recovery team responds within two business days with an audit proposal.
Prefer a scheduled conversation?
For supply programs, BOM risk reviews, or market briefings, book a session with a desk lead. Thirty minutes, your time zone, no slideware unless you ask for it.
One last thing
If you're reading this at 3 a.m. with a stopped line, skip the form. Email the urgent desk. That's exactly what it's for.